During the summer of 2024, clients and partners of Karelia University of Applied Sciences participated in T-Media’s Trust & Reputation survey, which evaluated Karelia UAS reputation among its stakeholders. A total of 95 organizations responded to the survey.
The survey gathered feedback on Karelia UAS governance, financial stability, management, innovation, engagement, products and services, responsibility, and reputation as an employer. Participants were also asked whether collaboration with Karelia UAS had enhanced the expertise of their own organizations.
Karelia UAS received excellent or above-average ratings across all survey areas, with an overall score of 3.84. By category, Karelia UAS achieved outstanding ratings as follows (on a scale of 0–5, with scores above 4.00 considered excellent and 3.50–3.99 rated as good):
- Governance – operates openly and transparently; behaves ethically (4.07)
- Responsibility – acts responsibly and ethically; considers society and the environment (3.90)
- Management – is well-managed; has capable leadership and a clear direction (3.89)
- Innovation – is evolving and adaptable; employs creative methods (3.84)
- Workplace – is a good employer; treats employees well and fairly (3.80)
- Financial Stability – is profitable and financially stable (3.78)
- Products and Services – provides products or services that offer good value (3.74)
- Engagement – stays connected; listens to and understands its stakeholders (3.70)
- Our organization’s expertise has grown as a result of collaboration with Karelia UAS (3.62)
These survey results will be applied to enhance Karelia UAS quality assurance processes and develop its partnership operations.
“We are very pleased and grateful for the trust and appreciation our partners have shown us. These results inspire us to further improve our activities and collaboration with local businesses and organizations,” says President Petri Raivo.