Here you can find instructions how to activate your username to Karelia UAS network. Please, carefully read the instructions below.
Students at Karelia University of Applied Sciences will receive a username (Karelia ID) for the duration of their right to study. The username is automatically generated based on the information in the student management system, and it will be ready to use when the studies begin.
Register your username and set up multi-factor authentication for your account. Most of Karelia’s electronic services require multi-factor authentication.
NOTE! When using our site, please avoid using the browser’s translation tools as they often provide inaccurate translations. Always choose the English or Finnish version of our services. This way, you can better follow our instructions and videos.
Step 1
Register your username at https://id.karelia.fi
- Click on “Register” and identify with a Finnish bank ID or a mobile ID.
- Read the IT Service user rules (https://www.karelia.fi/it-saannot)
- Write down your 7-digit user ID.
- Change the password (check the password requirements).
Tip! If you forget your username or password, you can always visit this site to check your username and to reset your password.
NOTE! If you do not have a Finnish personal identity number (and therefore cannot identify with a Finnish bank ID or a mobile ID), Karelia’s IT support services will send you a Candour ID identification request to your personal e-mail. After successful identification, you will get your Karelia ID. In case you do not receive a Candour identification request before the start of your studies, please report it to the Helpdesk: [email protected].
NOTE! If you get an error message saying that you do not have rights to a Karelia UAS ID, try again the next day. Your username is generated the day after your information has been is submitted into the system. Contact the student services ([email protected]) if you continue to get the same error message. The student services will check your right to study.
Step 2
Multi-factor authentication (MFA)
Before you can use O365 services or Moodle, you need to set up multi-factor authentication.
- Watch and follow the instructions in the instruction video
- Download and install the free Microsoft Authenticator app to your phone from the app store of your phone
- Connect your Karelia ID and your phone’s authenticator app at https://aka.ms/mfasetup
- Set up multi-factor authentication also via SMS to ensure its function.
NOTE! If you are unable to install the Authenticator app on your phone, you can set up the multi-factor authentication with SMS codes as instructed on this video.
NOTE! After setting up MFA and your phone or phone number will change, you must update your MFA settings before the change. You can update a new phone number or re-register Authenticator for a new phone at http://aka.ms/mfasetup. If you are unable to update the settings, please contact Karelia Helpdesk.
Step 3
Log in to Moodle and Peppi
Moodle
Open https://m.karelia.fi and log in using “Karelia login”.
Enter your username in the long form, [email protected] (e.g. [email protected]). Please note that Moodle requires multi-factor authentication, if you log in from outside of Karelia’s network. After logging in, search and join courses you have signed up for by using the “Search courses” search on the front page.
NOTE! If you get an error referring to another organisation when you try to login, please try the following:
Open a new private/Incognito/InPrivate window and login to Moodle at https://m.karelia.fi.
Alternatively you can clear your browser session and cookies or use another browser.
Peppi
Open https://opiskelija.peppi.karelia.fi. All of the Peppi functions might not be available before your right to study begins. Log in to Peppi using the short form of your username (e.g. 8899334).
Step 4
Karelia E-mail and other O365 services
- Open https://portal.office.com and log in using the form [email protected]
- Verify using multi-factor authentication on your phone
After logging in, you have access to:
- E-mail – Outlook
- Cloud storage – OneDrive
- Office Online – Word, Excel, Powerpoint
Instructions and support
You can find more detailed instructions in Pakki:
https://kareliauas.sharepoint.com/sites/StudentIntra > Data Systems> IT Services home page.
Log in to Pakki using [email protected].
- If you have problems related to information technology, contact Helpdesk:
- E-mail [email protected]
You can report problems via e-mail 24/7.
Please remember to include your contact information and a detailed description of the problem! - Tel. 013 260 6116
Only for urgent problems or problems requiring immediate attention!
Karelia UAS Helpdesk phone service hours are on working days Mo – Fr 12.00 – 14.00.
- E-mail [email protected]
In case of matters related to studies, please contact the student services: [email protected] or 013 260 6412.