Services for students at Karelia UAS - Karelia University of Applied Sciences

Admission Services and Student Services

Student Services is responsible for general student administration.

The staff of Student Services will serve and advise you, for example, in issues related to enrolment and right to study. Student Services also proves your certificates with a student status for the Finnish Immigration Services, Employment Office and insurance companies, if needed.

Admission Services is responsible for student admissions.

Location:

Tikkarinne 9, E-building, 80200 Joensuu, Finland

International Office

Karelia has more than 100 partner institutions in 25 different countries. Every year about 160 students from Karelia are either studying or doing practical training abroad and about 120 international students are studying or doing practical training in Karelia/in the region. Karelia offers courses and modules for incoming exchange students and support in finding placements. Find more information for incoming Exchange Students.

Outgoing students will gain more information and support about their possibilities for student and trainee exchanges and other ways to internationalise themselves from the international coordinator of their study field. Studies completed abroad are fully credited into the degree at Karelia.

International Relations Coordinators
Ms. Antonia Stavridou
Outgoing and incoming students, TFK and Nordplus progammes
+358 50 3458262, [email protected]

Ms. Katriina Korhonen
Erasmus+ Institutional coordinator, Erasmus+ agreements, mobility funding and EWP, staff mobility
+358 50 5855146, [email protected]

Helpdesk – IT Services

Karelia UAS Helpdesk assists students with problems related to information technology. Helpdesk is a centralized support service dealing with IT-related error reports and requests for help.

The support requests sent to Helpdesk will be forwarded to ICT support personnel or other experts.

Helpdesk contact information:

E-mail [email protected]
You can report problems via e-mail 24/7. Please remember to include your contact information and a detailed description of the problem!
Tel. 013 260 6116
Only for urgent problems or problems requiring immediate attention!
Support request form
(The form can be accesses only from Karelia network)

Karelia UAS Helpdesk phone service hours are on working days Mo – Fr 12.00 – 14.00.

What is the best way to report problems? Describe the problem or error in detail and all actions you might have taken when trying to solve the problem. Also, include the possible error message provided by the system or software.

In case of an error related to a single workstation, you should also mention the time when the error occurred, classroom number and workstation code (e.g. TI-E014-15). It is only possible with specific information to assign repair services to correct workstations as quickly as possible.

Counselling and Student Welfare

You are entitled to study counselling given by the study counsellor, tutor teachers and other teachers. Individual counselling is available during the entire extent of the studies.

Study counselling is systematic, focused, and flexible guiding. It can be related to the content of the studies or to study skills, or it can simply provide information and support. The autonomy of the student is systematically encouraged throughout the studies. The counselling is directly linked with the learning process, and it takes the student’s individual situation in life and cultural aspects into account. Depending on the needs of the student, counselling can be offered individually or in small groups, or it can be virtual counselling by study counsellor, tutor teachers and other teachers.

The aim of the study counselling is to:

support the student in realising their individual study plan (ISP)
develop and support the autonomy and study skills of the student
support the student in taking responsibility for advancing his/her studies
support the student’s individual growth and professional development as well as entering the working life.

If you need special support in your studies, you have the right to request reasonable special arrangements. The need for support may regard, for example, reading, writing, other learning-related difficulties, physical or mental illness/condition, disability, burnout, your situation in life, or differences in language or cultural background. Student counsellors, Student Welfare Officer and student health care can give you guidance on arrangements for individualised special support. If you feel you need special arrangements for your studies, you can contact your student counsellor.

Study counsellors are available to assist you with matters directly related to your studies. Before contacting your study counsellor, check the Study Guide for comprehensive information about your programme and Pakki portal (available through Karelia ID) for additional resources and support related to your studies.

The tutor students will help you to start your studies effectively.

Information package on group trustee activities (VIP)

Study Counsellors

Ms Riikka Kaasinen
Study counsellor for International Business students
Karjalankatu 3, 80200 Joensuu
riikka.kaasinen(at)karelia.fi
+358 50 441 2229

Mr Jukka Tulonen
Study counsellor for Industrial Management students
Karjalankatu 3, 80200 Joensuu |
jukka.tulonen(at)karelia.fi
+358 50 367 5166

Mr Joni Ranta
Study counsellor for Information and Communication Technology
Karjalankatu 3, 80200 Joensuu
[email protected]
+358 50 349 0815

Student Welfare Officer

The duties of Student Welfare Officer include encouraging and supporting students’ wellbeing during their studies and promoting smooth progress of studies. Student Welfare Officer provides advice and counselling both in challenges related to studies and management of life in general as well as offers help in dealing with difficult personal issues.

Cooperation between Student Welfare Officer and the student is always confidential. Students may contact Student Welfare Officer themselves or request a teacher or other member of staff to contact her.

Student Welfare Officers

Ms Päivi Laakkonen
paivi.laakkonen(at)karelia.fi
+358 50 461 9251

Ms Leena Hiltunen
leena.hiltunen(at)karelia.fi
+358 50 4730 860